{"id":1850,"date":"2025-05-15T08:03:10","date_gmt":"2025-05-15T08:03:10","guid":{"rendered":"https:\/\/smiledev.id\/?post_type=avada_portfolio&#038;p=1850"},"modified":"2025-06-12T09:08:23","modified_gmt":"2025-06-12T09:08:23","slug":"sp4n-lapor","status":"publish","type":"avada_portfolio","link":"https:\/\/smiledev.id\/index.php\/portfolio-items\/sp4n-lapor\/","title":{"rendered":"SP4N LAPOR!"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><strong>Overview<\/strong><\/p>\n<p>National Public Service Complaint Management System (SP4N) \u2013 People&#8217;s Online Aspiration and Complaint Service (LAPOR!) is a service for conveying all aspirations and complaints from the Indonesian people through several complaint channels, namely the website <a href=\"http:\/\/www.lapor.go.id\">www.lapor.go.id<\/a><\/p>\n<p>RDPL developed a feature in the system (SP4N) \u2013 People&#8217;s Online Aspiration and Complaint Service (LAPOR!) and can be accessed at <a href=\"http:\/\/www.lapor.go.id\">www.lapor.go.id<\/a><\/p>\n<p><b>Detail Explanation<\/b><\/p>\n<p><b>Problems :<br \/>\n<\/b><span style=\"color: rgba(255, 255, 255, 0.7); letter-spacing: 0.285px; background-color: rgba(0, 0, 0, 0);\">&#8211; Difficulty in making complaints to the agencies involved.<br \/>\n<\/span><span style=\"background-color: rgba(0, 0, 0, 0); color: rgba(255, 255, 255, 0.7); letter-spacing: 0.285px;\">&#8211; Difficulty in getting information about government and private agencies.<\/span><\/p>\n<p><b>Solutions :<br \/>\n<\/b><span style=\"background-color: rgba(0, 0, 0, 0); color: rgba(255, 255, 255, 0.7); letter-spacing: 0.285px;\">&#8211; Helping users to make complaints if there are violations in the agencies involved.<br \/>\n<\/span><span style=\"background-color: rgba(0, 0, 0, 0); color: rgba(255, 255, 255, 0.7); letter-spacing: 0.285px;\">&#8211; Helping users to get information about government and private agencies.<br \/>\n<\/span><span style=\"background-color: rgba(0, 0, 0, 0); color: rgba(255, 255, 255, 0.7); letter-spacing: 0.285px;\">&#8211; Helping users to provide aspirations to the targeted agency.<\/span><\/p>\n<p><b>Results :<br \/>\n<\/b><span style=\"background-color: rgba(0, 0, 0, 0); color: rgba(255, 255, 255, 0.7); letter-spacing: 0.285px;\">&#8211; Users can make complaints if there are violations in the agencies involved.<br \/>\n<\/span><span style=\"background-color: rgba(0, 0, 0, 0); color: rgba(255, 255, 255, 0.7); letter-spacing: 0.285px;\">&#8211; Making it easier for users to get information about government and private agencies.<br \/>\n<\/span><span style=\"background-color: rgba(0, 0, 0, 0); color: rgba(255, 255, 255, 0.7); letter-spacing: 0.285px;\">&#8211; Users can provide aspirations to the targeted agency.<\/span><\/p>\n<p><span style=\"color: rgba(255, 255, 255, 0.7); letter-spacing: 0.285px; background-color: rgba(0, 0, 0, 0);\">\u00a0<\/span><\/p>\n<\/div><div class=\"awb-gallery-wrapper awb-gallery-wrapper-1 button-span-no\" style=\"--more-btn-alignment:center;\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-3 fusion-columns-total-1 fusion-gallery-layout-grid fusion-gallery-1\"><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-3 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/smiledev.id\/wp-content\/uploads\/2025\/05\/span-lapor.jpg\" rel=\"noreferrer\" data-rel=\"iLightbox[gallery_image_1]\" class=\"fusion-lightbox\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/smiledev.id\/wp-content\/uploads\/2025\/05\/span-lapor.jpg\" data-orig-src=\"https:\/\/smiledev.id\/wp-content\/uploads\/2025\/05\/span-lapor.jpg\" width=\"1200\" height=\"720\" alt=\"\" title=\"span-lapor\" aria-label=\"span-lapor\" class=\"lazyload img-responsive wp-image-1858\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271200%27%20height%3D%27720%27%20viewBox%3D%270%200%201200%20720%27%3E%3Crect%20width%3D%271200%27%20height%3D%27720%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/smiledev.id\/wp-content\/uploads\/2025\/05\/span-lapor-200x120.jpg 200w, https:\/\/smiledev.id\/wp-content\/uploads\/2025\/05\/span-lapor-400x240.jpg 400w, https:\/\/smiledev.id\/wp-content\/uploads\/2025\/05\/span-lapor-600x360.jpg 600w, https:\/\/smiledev.id\/wp-content\/uploads\/2025\/05\/span-lapor-800x480.jpg 800w, https:\/\/smiledev.id\/wp-content\/uploads\/2025\/05\/span-lapor.jpg 1200w\" data-sizes=\"auto\" data-orig-sizes=\"(min-width: 2200px) 100vw, (min-width: 784px) 397px, (min-width: 712px) 595px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2163,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"portfolio_category":[34],"portfolio_skills":[],"portfolio_tags":[76,58,39,77],"class_list":["post-1850","avada_portfolio","type-avada_portfolio","status-publish","format-standard","has-post-thumbnail","hentry","portfolio_category-software-development","portfolio_tags-lapor-go-id","portfolio_tags-software","portfolio_tags-software-development","portfolio_tags-sp4n"],"acf":[],"_links":{"self":[{"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/avada_portfolio\/1850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/avada_portfolio"}],"about":[{"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/types\/avada_portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/comments?post=1850"}],"version-history":[{"count":10,"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/avada_portfolio\/1850\/revisions"}],"predecessor-version":[{"id":2164,"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/avada_portfolio\/1850\/revisions\/2164"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/media\/2163"}],"wp:attachment":[{"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/media?parent=1850"}],"wp:term":[{"taxonomy":"portfolio_category","embeddable":true,"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/portfolio_category?post=1850"},{"taxonomy":"portfolio_skills","embeddable":true,"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/portfolio_skills?post=1850"},{"taxonomy":"portfolio_tags","embeddable":true,"href":"https:\/\/smiledev.id\/index.php\/wp-json\/wp\/v2\/portfolio_tags?post=1850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}